Waltham Forest in East London, home to one of the longest waiting lists for council housing in the UK, provides a stark example of the nation’s housing crisis. Thousands of residents are vying for flats in council-owned blocks, yet many who are fortunate enough to secure housing face uninhabitable conditions. This article explores the challenges highlighted in a recent investigation into the lives of these residents, shedding light on the failings of the current system.


Living in Unsafe Conditions

Persistent neglect and disrepair characterize life for many council housing tenants. Faz and her two daughters live in a flat plagued by an eight-year-long leak that has caused extensive mold and damp. This hazardous environment has led to frequent illnesses and breathing problems for her children. Faz explains, “They grow up watching this grow with them as well. Do you know how sad that is?”

The danger extends beyond physical health. Faz, like many others, feels ignored and abandoned by the council. Her fear that a tragedy must occur before any action is taken reflects the despair shared by countless residents.


Leaks, Hazards, and Neglect

Ahmed, another tenant, has endured water leaking through his ceiling for a year, forcing him to turn off electricity for weeks at a time to prevent a potential disaster. “Switching it on was just a complete hazard,” he says, describing the constant anxiety of living in a home that feels more like a danger zone than a refuge.

For Andrea, who is disabled and lives on the 11th floor, broken lifts compound her struggles. She recounts nights spent away from her home simply because the lifts were out of service, leaving her unable to return.


Safety Compromised

The issues extend beyond maintenance to safety concerns. Earlier this year, flammable cladding was removed from the buildings in the aftermath of the Grenfell Tower tragedy. However, the insulation has yet to be replaced, leaving tenants vulnerable to freezing temperatures. Andrea describes the situation as “the scariest winter we’re going to have to go through.”

Balcony walls have also been removed, leaving some flats with flimsy barriers. Steve, a fifth-floor resident, is terrified for his children’s safety, unable to let them use the balcony for fear of a tragic accident.


A System Under Strain

The severe housing shortage in Waltham Forest leaves residents with little choice but to remain in these unsafe and poorly maintained homes. Many feel trapped, unable to secure alternative accommodations despite the worsening conditions.

While Waltham Forest Council claims that work is being carried out safely and concerns are addressed in a timely manner, residents tell a different story. The council has apologized to Faz and promised an urgent inspection of her flat, but for many tenants, such responses feel too little, too late.


Broader Questions

This situation raises serious questions about the state of social housing in the UK. While the government has made social housebuilding a priority, existing homes are often unfit for purpose. Decades of underinvestment, poor maintenance, and bureaucratic delays have left tenants in limbo, forced to endure unlivable conditions with little hope for improvement.

As the UK grapples with its housing crisis, stories like those from Waltham Forest underline the urgent need for systemic reform. Addressing the chronic issues within the current stock of council housing must be a central component of any strategy aimed at resolving the crisis.


The housing crisis is not just a numbers game of building more homes. It is about ensuring the homes people already live in are safe, warm, and habitable. For residents in Waltham Forest and across the country, meaningful change cannot come soon enough.

At Pathway Borough Social Housing we connect local councils with property experts in the private sector to help fill the gaps in social housing.

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